In 2001, the Commonwealth and Victorian governments introduced legislation (Commonwealth Privacy Act 2001; Information Privacy Act (VIC) 2000) that regulates the manner in which public and private sector organisations may record, use and disclose information collected from individuals. Protecting your private information is paramount and Harlan Transport is committed to upholding the privacy principles set out in the legislation.

What and why we collect your information

We collect information from you when:
• you register on our site,
• make a booking,
• fill out a form,
• respond to a survey,
• contact us via email and contact us for, or
• from other sources

This is necessary because when you register or make a booking, you may be asked to enter your details such as your name, e-mail address, phone number, your address, credit card information and your transaction details etc
Information about your computer hardware and software may also be collected automatically. This information can include your IP address, browser type, access times and referring website addresses.

The information you provide is used to process the transaction(s), to personalise your account and improve customer service and to provide general statistics regarding the use of the Harlantours website.

How we collect your information

We do not keep any copy of your credit card information in our database. The online payment is proccessed and secured by CommonWealth bank payment gateway and encrypted with SSL connection authorised by TrustWave.

While we put the most effort to protect your personal information on the website, unfortunately no data transmission over the Internet is guaranteed as 100% secure. Accordingly, we cannot ensure or warrant the security of any information (including credit card details) you send to us or receive from us online, especially via email as we have no way of protecting that information until it reaches us.

Linked Sites

Harlantours website may contain links to websites which are owned or operated by other parties. You should make your own enquiries as to the privacy policies of these parties. We are not responsible for information on, or the privacy practices of, such websites.

Direct Marketing

You consent for your personal information to be included in a database for use in direct marketing by Harlan Transport, the travel agents or their third party contractors. If you do not wish to receive marketing material from us, you can opt-out or unsubscribe, by contacting us at [email protected]

Changes to our Policy

We reserve the right to change our Privacy Policy at any time. Amendments or replacements of the Privacy Policy will be posted on the website.

By using the Harlantours website, you consent to the data practices described in this policy.